We want you to love your Golde glow experience. If you're not completely satisfied with your purchase, we're here to help.
Returns We accept returns within 30 days of your delivery date. To be eligible, items must be unused, in their original packaging, and in the same condition you received them.
Because our products (like the Turmeric Cleansing Spray) are used on skin, we cannot accept returns on opened or partially used items for hygiene reasons — unless the product arrived damaged or defective.
Damaged or Defective Items If your order arrived damaged or you received the wrong item, please contact us within 7 days of delivery with a photo of the issue. We'll make it right with a replacement or full refund.
Refunds Once your return is received and inspected, we'll notify you of the approval status. Approved refunds will be processed to your original payment method within 5–10 business days.
Non-Returnable Items
- Opened skincare products
- Gift cards
- Sale or final sale items
How to Start a Return Email us at our contact page with your order number and reason for return, and we'll guide you through the process.